Privacy Policy

Archivia Technologies Inc.(“we”, “our”, or “us”) operates the Commr mobile application and the website at getcommr.com(collectively, the “Service”). This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data. This policy describes our actual data practices and is not a substitute for legal advice.

By using the Service, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

We collect the following types of information when you use Commr:

a. Account Information

When you create an account, we collect your email address, a display name if you choose to provide one, and the account and authentication information necessary to operate and secure your account.

b. Voice and Tone Profile

You may choose to provide information such as your tone, personality, background (“About You”), platform preferences, and other communication preferences. This information is stored in association with your account and is used to personalize the comment suggestions generated for you.

c. Post Context and User Content

When you use the comment generation feature, you may paste or share the text of a social media post. You may also save, edit, or favorite the comments generated for you. This content is processed to provide the service you requested. We do not use this content for advertising, and we do not use it to train Commr’s own AI models.

d. AI Processing

To generate comment suggestions, the post text you submit and relevant profile context (such as your tone and preferences) are sent securely to third-party AI processing providers. This data is used only to generate the suggestions you requested and to operate the Service. We do not use this content for cross-app tracking or targeted advertising.

e. Usage and Diagnostic Information

We may collect limited technical information necessary to operate, secure, and troubleshoot the Service, such as app version, device type, operating system, and error information.

f. Payment and Subscription Information

Commr uses the Apple App Store, Google Play Store, and RevenueCat to process purchases and manage subscriptions. We do not directly receive or store your complete card or bank details. We receive subscription status, product, renewal, and entitlement information from these providers, and we maintain related account information such as your credit balance and any referral information associated with your account, in order to manage your access to the Service.

2. How We Use Your Information

• To create and manage your account.
• To authenticate you and help keep your account secure.
• To generate personalized comment suggestions based on your profile and input.
• To manage your subscription, credits, top-ups, and referrals.
• To respond to customer support requests.
• To maintain the reliability of the Service and troubleshoot issues.
• To comply with applicable legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We do not share your personal information with third parties for their own marketing or advertising purposes, and we do not use it for cross-app advertising or tracking.

We share data with service providers who process it on our behalf to help us deliver the Service, including:

• Cloud infrastructure and hosting: We use Amazon Web Services (AWS) for backend infrastructure, authentication, and storage.
• AI processing: We use third-party AI processing providers to generate comment suggestions from the content you submit.
• Subscription and purchase management: RevenueCat, Inc. helps us manage subscriptions, credits, and purchase entitlements.
• Apple / Google: Purchases made through the App Store or Play Store are governed by Apple's and Google's respective privacy policies.
• Customer support: If you contact us for support, your message is processed only to respond to your request.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or government request.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal data only for as long as reasonably necessary to provide the Service, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements. Account and profile data are retained while your account is active. You may delete your account at any time directly within the app. When you do, we will delete or anonymize your personal data within a reasonable period, except where we are required or permitted to retain certain records for legal, security, or operational purposes.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal data, including encryption in transit and, where implemented, encryption at rest, along with access restrictions that limit data access to authorized personnel on a need-to-know basis. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Account Deletion

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your account and personal data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of processing.
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time.

Users may delete their account directly from the Profile screen in the Commr app. You can also request account or data deletion by contacting us at support@getcommr.com. Deleting your account may not immediately remove information that we are required or permitted to retain for legal obligations, fraud prevention, security, or financial recordkeeping purposes.

7. Children's Privacy

The Service is not directed to, and is not intended for use by, individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly. If you believe a child has provided us with their information, please contact us at support@getcommr.com.

8. International Data Transfers

Archivia Technologies Inc. operates from Canada. If you are located outside of Canada, your information may be transferred to, stored, and processed in Canada, the United States, or other jurisdictions where our service providers operate. Where required, we use appropriate safeguards designed to ensure your data continues to be protected in accordance with this Privacy Policy wherever it is processed.

9. Website Cookies

The getcommr.com website may use essential cookies or similar technologies needed for functionality, security, and basic operation. We do not currently use cookies for third-party advertising. If this changes, we will update this Privacy Policy accordingly.

10. Third-Party Services

Commr relies on third-party providers to deliver the Service, including Amazon Web Services (AWS) for cloud infrastructure, authentication, and storage; third-party AI processing providers for comment generation; and the Apple App Store, Google Play Store, and RevenueCat for subscriptions and purchases. These providers have their own privacy practices, and we encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, if the changes are material, notify you via email or in-app notice. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: