Privacy Policy

Archivia Technologies Inc.(“we”, “our”, or “us”) operates the Commr mobile application and the website at getcommr.com(collectively, the “Service”). This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data.

By using the Service, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

We collect the following types of information when you use Commr:

a. Account Information

When you create an account, we collect your email address and any display name or profile details you provide. This information is used to identify your account and communicate with you.

b. Voice and Tone Profile

To personalize comment suggestions, you may enter information about your communication style, professional background, platform preferences, and tone preferences. This data is stored in association with your account and is used exclusively to generate content for you.

c. Post Context You Provide

When you use the comment generation feature, you may paste or enter the text of a social media post and any additional context. This content is processed to generate suggestions and may be retained for a limited time to improve response quality.

d. App Usage Data

We automatically collect certain technical and usage data, including device type, operating system version, app version, session activity, feature usage, and error logs. This data helps us diagnose issues and improve the product.

e. Payment and Subscription Status

Commr uses Apple App Store, Google Play Store, and RevenueCat to manage subscriptions and in-app purchases. We do not directly collect or store your credit card or payment instrument details. We receive subscription status information (e.g., active, expired, trial) from these platforms to manage your access to premium features.

2. How We Use Your Information

• To create and manage your account.
• To generate personalized comment suggestions based on your profile and input.
• To process and manage your subscription and credit balance.
• To communicate with you about your account, updates, and support.
• To monitor app performance, diagnose bugs, and improve the Service.
• To comply with applicable legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We do not share your personal information with third parties for their own marketing or advertising purposes.

We may share data in the following limited circumstances:

• Service providers: We use third-party services (including cloud infrastructure, AI processing, and analytics providers) to operate the Service. These providers process data on our behalf and are contractually bound to protect it.
• RevenueCat: Subscription management data is shared with RevenueCat, Inc. to track your subscription status.
• Apple / Google: Purchases made through the App Store or Play Store are governed by Apple's and Google's respective privacy policies.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or government request.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your account information and profile data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within a reasonable period, unless retention is required for legal or operational purposes. Post content you submit for comment generation may be retained in logs for up to 90 days before deletion.

5. Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and at rest, to protect your personal data. Access to user data is restricted to authorized personnel on a need-to-know basis. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your account and personal data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of processing.
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at support@getcommr.com.

7. Children's Privacy

The Service is not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly. If you believe a child has provided us with their information, please contact us at support@getcommr.com.

8. International Data Transfers

Archivia Technologies Inc. operates from Canada. If you are located outside of Canada, your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using the Service, you consent to such transfers. We take steps to ensure that your data is protected in accordance with this Privacy Policy wherever it is processed.

9. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with external services (such as social media platforms). We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you use.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, if the changes are material, notify you via email or in-app notice. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: